FAQ
questions about clothing
Next to the product description, you'll find a link to the size chart. If you're unsure, just call me at +49 4161 7346461 or email me at henrik@henriks-shop.com
My clothing is only manufactured in countries that possess the necessary craftsmanship and expertise. I currently produce my shirts in Italy and my knitwear collection in Peru in small family businesses, some of which are still made by hand. Learn more about the quality and production of my shirts , pants , and knitwear here.
Fair and sustainable production is my top priority. The clothing is manufactured in a completely transparent and traceable manner. The seamstresses in the Peruvian Andes and Italy are paid fairly and still knit and sew the clothes by hand. Some of the dyeing is still done by hand. No mass production; these are all unique pieces made according to all important social values. Slow fashion at its finest. Find more information about the sustainability of the shirts, pants , and knitwear here.
The details and craftsmanship make all the difference. Which buttons are used, how many stitches per centimeter? How are the interlinings processed (ironed on or sewn)? What fabric is used? They must retain their shape and color even after repeated washing. Read more about the quality of my shirts here.
I want your shopping experience to be as pleasant as possible. You can email me with any questions or suggestions at henrik@henriks-shop.com or simply call me at +49 4161 7346461. Check out the FAQ; perhaps it will help you.
The best way to care for shirts is to wash them at 30 degrees Celsius and a maximum of 800 rpm. You can also hand wash them. Air dry the shirts. Please do not use a dryer. It's best to iron the shirts inside out.
Alpaca wool, along with vicuña fiber, is one of the most durable animal hairs of all. It is characterized by its low moisture absorption, provided it is properly processed. It also possesses unique thermoregulating properties, meaning it maintains a constant body temperature. These remarkable qualities are the result of millennia of living in extreme environments and make alpaca wool an exceptional material for high-quality knitwear. Read more here .
The best way to care for my alpaca sweaters is to hand wash them at low temperatures. If you have any questions, email me at henrik@henriks-shop.com or call me at +49 4161 7346461.
Questions about ordering, shipping and payment
You can pay in my shop with credit card, Klarna and Paypal.
No. The price shown for clothing in my online store is the final price, including shipping, taxes, and fees. You will not be charged any additional fees.
No. Unfortunately, that's not possible. However, I accept all common payment methods today, making your online purchase hassle-free.
Shipping within Germany takes approximately 3 to 5 business days. Delivery and returns within the first 30 days are completely free.
I ship all products from this online shop exclusively with DHL.
Please contact me at +49 4161 7346461 or by email at henrik@henriks-shop.com. If my research reveals that the package was lost in transit, you will, of course, receive a replacement (if in stock) or your money back.
You can return my clothes free of charge within the first 30 days. Follow the link.
You can initiate your return using the following link . I will be automatically notified throughout the process. You are also welcome to inform me additionally via email at henrik@henriks-shop. For peace of mind :)